Last updated : 01 January 2026
TheFreeQuotes.com (“TheFreeQuotes,” “we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, store, and disclose Personal Information when you visit or use our website, submit information, communicate with us, or otherwise interact with our services (collectively, the “Services”).
We are committed to protecting your privacy. We do not share or sell SMS opt-in data or phone numbers for the purpose of SMS marketing.
Scope of This Policy
This Privacy Policy applies to information collected through our website, web applications, email, telephone, text messaging, and other communication methods, as well as information received from third-party sources in connection with roofing, home improvement, and related service requests.
This policy also explains your choices regarding the use of your Personal Information and how you may access or update such information. As used in this Privacy Policy, “process” and “processing” include collecting, storing, using, analyzing, modifying, deleting, combining, transferring, and disclosing information within our organization or with service providers and partners in the United States or internationally.
By visiting, accessing, or using our Services, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use our Services.
Consent Documentation & Lead Verification
We may use third-party lead verification and consent documentation tools to independently document user consent to be contacted. These tools may collect information such as:
- Page URLs and snapshots of the web page where consent was provided.
- User interactions and form input data.
- IP addresses and timestamps.
- Browser headers and device identifiers.
These tools are utilized to help demonstrate compliance with applicable consumer protection and communication laws, such as the TCPA. Data collected through such tools is subject to the third party’s privacy practices in addition to this Privacy Policy.
Trust & Compliance Programs
TheFreeQuotes.com may participate in third-party privacy and compliance programs designed to review and verify privacy practices and policies. If you have questions regarding our compliance, you may contact us using the details provided at the end of this policy.
Eligibility
You must be at least 18 years old to use our Services. Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that such information has been collected, we will take immediate steps to delete it. If you believe we may have collected information from a child under 13, please contact us immediately.
Information We May Collect
When you use our Services—including submitting a request for roofing or related home services—you may provide information regarding the type of service requested, service location, and desired timing for the service (“Service Request”). We collect both Personal Information and non-personal information to operate our business, connect you with service providers, and improve our platform.
Definition of Personal Information
“Personal Information” includes information that identifies, relates to, describes, or could reasonably be linked to an individual or household. This includes, without limitation:
- Identifiers: Name, alias, email address, phone number, and online identifiers.
- Location Data: Postal address, ZIP code, and approximate geolocation data.
- Commercial Information: Records of services requested or considered.
- Internet Activity: Browsing history, search history, and interaction data.
- Professional Info: Employment-related information if applicable.
- Sensory Data: Audio, visual, or electronic information.
- Inferences: Profiles reflecting preferences, characteristics, and behaviors.
How We Collect Information
1. Information You Provide Directly
You may provide information directly to us when you:
- Submit a form on TheFreeQuotes.com.
- Request roofing estimates or home services.
- Subscribe to our email lists or text message alerts.
- Contact us via phone, email, or text.
- Participate in surveys or feedback tools.
Recommendation: We advise that you do not submit sensitive financial data or government-issued identification numbers through our Site unless specifically requested for verification purposes.
2. Information We Collect Independently
We and our agents may collect non-public information from lawful sources to determine your interest in our Services. This may include publicly available data (property records) or commercially available data (demographics) that suggest a potential need for roofing or home improvement services. This information is used for marketing and advertising purposes where permitted by law.
3. Information from Third-Party Business Partners
We may receive information about you from third-party partners who believe you may be interested in roofing, home repair, or remodeling. This data allows us to contact you or present relevant advertisements regarding our Services.
4. Information Automatically Collected
- Log Data: When you access the Site, we automatically collect technical information such as your IP address, device type, operating system, browser version, and time zone settings.
- Traffic and Usage Data: We track how you interact with our Site, including pages visited, time spent on pages, clickstream data, and referring/exit URLs.
- Cookies and Tracking: We use cookies, pixels, and web beacons to remember your preferences, analyze performance, and support our marketing efforts. You may manage cookies through your browser, though disabling them may affect Site functionality.
Third-Party Analytics & Integrations
- Analytics: We use tools like Google Analytics to understand user behavior and generate reports. These third parties have their own privacy policies regarding the data they collect.
- Social Media: If you interact with us through social media platforms, we may receive profile information in accordance with that platform’s privacy settings.
- Links: Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
Information We Collect Automatically
Log Data and Technical Metadata
Whenever you interact with TheFreeQuotes.com, our systems automatically record specific technical and usage data. This information includes:
- Connection Details: Your IP address and approximate geographic location derived from it.
- Device Specifications: Hardware type, operating system, and screen resolution.
- Software Environment: Browser version, language preferences, and display settings.
- Temporal Data: Time zones and timestamps of your visit.
This data is essential for maintaining the security of our Site, verifying your eligibility for specific roofing services, and optimizing the platform’s performance. We may combine this Log Data with your Personal Information as outlined throughout this policy.
Site Traffic and Interaction Metrics
To better understand how users engage with our platform, we track behavioral data, including:
- Navigation Patterns: The dates and times of your visits, pages viewed, and total duration on the Site.
- Referral Sources: The URL that led you to our Site and the exit page you visited last.
- User Journey: Clickstream sequences, search queries entered, and specific results selected.
- Engagement: Interactions with our partners and the specific types of roofing services requested.
This information is utilized to analyze platform efficiency, refine user experience, and generate comprehensive internal statistics.
Cookies and Tracking Technologies
TheFreeQuotes.com employs cookies, web beacons, pixels, and similar digital identifiers to:
- Evaluate Performance: Monitor Site traffic and functionality.
- Enhance Personalization: Store user preferences for future visits.
- Targeted Marketing: Support our advertising initiatives and promotional efforts.
- Ensure Integrity: Detect fraudulent activity and bolster security protocols.
Cookies may be “persistent” (remaining on your device until deleted) or “session-based” (expiring when you close your browser). You can modify your cookie preferences through your browser settings; however, please note that disabling certain cookies may limit your ability to use all features of our Services.
External Links and Third-Party Integration
Our platform may feature links to external websites. These third parties operate independently and may use their own tracking technologies. TheFreeQuotes.com does not control and is not liable for the privacy standards or content of external sites. We strongly advise you to review the privacy policies of any third-party site you visit.
Analytics Services from Third Parties
We utilize specialized analytics tools, such as Google Analytics and Google Tag Manager, to assess how users navigate our Site. these services use tracking technologies to compile reports on Site activity. You may opt out of this tracking via browser add-ons or specific privacy controls provided by these third-party vendors.
Social Media and Connected Platforms
If you connect with us or share our content via social media, we may receive data from those platforms (such as engagement metrics or profile details) based on your settings on those services. We are not responsible for the privacy management of social media companies and encourage you to review their specific policies.
Why We Collect Information About You
We process your Personal and Non-Personal Information for several vital business objectives, including:
- Service Coordination: To facilitate and manage the roofing quotes or inquiries you submit.
- Provider Matching: To identify and connect you with qualified, independent contractors in your local area.
- Communication: To provide updates on your service requests, share quotes, or respond to your support inquiries.
- User Experience: To personalize and improve the functionality of our platform.
- Operations: To handle transaction processing, data analysis, and lead verification on behalf of TheFreeQuotes.com and our partners.
- R&D: To conduct internal testing and development aimed at improving our technology.
- Technical Support: To troubleshoot errors and resolve technical glitches on the Site.
- Service Alerts: To send transactional notices, updates, and—where permitted—promotional offers.
- Safety & Security: To investigate and prevent fraudulent activity, security breaches, or other illegal actions.
- Administration: To manage internal staffing, business planning, and vendor coordination.
- Legal Compliance: To adhere to subpoenas, court orders, and regulatory mandates.
- Rights Protection: To defend the safety, property, and legal rights of our company, our users, and the public.
- Corporate Events: To facilitate mergers, acquisitions, or the sale of company assets.
How We Share Your Information
We share your information only as detailed in this policy and in compliance with the law.
Independent Service Professionals
To fulfill your request for roofing estimates, we share your data with independent contractors. These professionals may contact you directly via phone, email, or text to provide quotes, even if your number is on a “Do Not Call” registry, based on the consent you provided on our Site. TheFreeQuotes.com may receive a referral fee or compensation for these connections. If you do not wish to be contacted, please do not submit a service request.
Affiliated Entities
We may share data with companies under our common ownership for administrative, operational, or marketing purposes, consistent with this policy.
Aggregated and Anonymized Data
We share non-identifiable, aggregated information with third parties for market research, industry analysis, and demographic studies. This data cannot be used to identify you personally.
Vendors and Operational Partners
We employ third-party service providers for hosting, data management, customer support, and marketing. These partners are contractually obligated to protect your information and may only use it to perform specific tasks on our behalf.
Legal Disclosures
We may release your information to law enforcement or regulatory bodies if we believe it is necessary to comply with the law, enforce our terms of service, or protect against immediate harm to our Site or users.
Business Successors
In the event of a merger, reorganization, or bankruptcy, your Personal Information may be part of the transferred business assets. You will be notified of any such change in ownership as required by law.
Do Not Track (DNT) Signals
Current browser technology offers a “Do Not Track” feature. However, there is no industry-wide standard for how these signals are handled. Consequently, TheFreeQuotes.com does not currently respond to DNT signals and continues to collect information as described in this policy.
Communication and Email Compliance
We use tracking pixels in our emails to monitor engagement (such as open rates and link clicks). This helps us improve our communication strategy.
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the link at the bottom of the message.
- Transactional Messages: Even if you opt out of marketing, we will still send essential messages regarding your specific service requests or account updates.
- Compliance: We strictly adhere to CAN-SPAM regulations and relevant communication laws.
California Privacy Rights
California “Shine the Light” Law
Under California Civil Code Section 1798.83, residents of California have the right to request a notice once per calendar year identifying the categories of personal information we shared with third parties for their own direct marketing purposes during the previous year. This notice includes the names and addresses of those third parties.
To submit a request, please email us at info@thefreequotes.com with “California Privacy Request” in the subject line. Please note that we are only required to respond to one such request per individual each year.
California Consumer Privacy Act (CCPA) Notice
This specific notice is tailored for California residents to ensure full compliance with the California Consumer Privacy Act (CCPA) and subsequent amendments.
Your rights as a California consumer include:
- The Right to Know: You may request disclosure of the categories and specific pieces of personal data we have gathered about you.
- The Right to Delete: You have the right to request the removal of your personal information from our records, subject to certain exceptions.
- The Right to Correct: You may ask us to rectify any inaccurate personal data we maintain.
- The Right to Opt-Out: You may direct us to stop selling or sharing your personal information with third parties.
- The Right to Non-Discrimination: We will never penalize or discriminate against you for exercising any of your privacy rights.
To invoke these rights, please contact us using the methods provided at the end of this policy. We will perform a verification process to confirm your identity before finalizing any requests.
Detailed Insight Into the Personal Information We Collect
The categories below outline the data TheFreeQuotes.com has collected within the last twelve (12) months, the sources of that data, and our business purposes for doing so.
1. Identifiers
- Data Types: Real name, alias, mailing address, ZIP code, unique personal identifiers, IP address, email address, account handles, or similar markers.
- Sources: Collected directly from user inputs, automatically via Site interactions, from public records, and through third-party business affiliates.
- Purposes: To coordinate roofing service requests; connect users with contractors; facilitate customer support; verify account details; troubleshoot technical errors; prevent fraudulent activity; and support corporate transactions or demographic research.
2. California Customer Records (Cal. Civ. Code § 1798.80(e))
- Data Types: Name, signature, physical address, and telephone number.
- Sources: Directly from you, automated Site tracking, public databases, and partner entities.
- Purposes: Utilized for service fulfillment, contractor matching, legal compliance, and operational administration as described in our general collection purposes.
3. Protected Classification Characteristics
- Data Types: Age (40+), marital status, sex, gender identity, or gender expression.
- Sources: Automatically gathered via Site usage or provided by third-party marketing partners.
- Purposes: Used for industry analysis, demographic research, and general business planning.
4. Commercial Information
- Data Types: History of services considered, products obtained, or past service requests.
- Sources: Directly from your submissions and from third-party partners.
- Purposes: To match you with appropriate service providers; enhance Site functionality; process transactions; and conduct internal market research.
5. Internet or Network Activity
- Data Types: Browsing history, search queries on our Site, interactions with advertisements, browser type, and domain server information.
- Sources: Automatically tracked during your interaction with our Services.
- Purposes: To identify nearby service providers; monitor platform security; enforce Site policies; and comply with regulatory requirements.
6. Inferences Drawn from Data
- Data Types: Profiles developed to reflect a consumer’s preferences, behavior, trends, and interests.
- Sources: Derived from direct inputs, automated tracking, and third-party data analysis.
- Purposes: To personalize user experience; refine contractor matching; and conduct business analytics.
Sharing and Selling of Personal Information
We disclose personal information to third parties only for legitimate business functions under written agreements that mandate strict confidentiality.
- Business Disclosures: In the past 12 months, we have disclosed Identifiers, Customer Records, Protected Characteristics, and Internet Activity to third-party contractors and digital marketing partners for operational purposes.
- Definition of “Sale”: Under the CCPA, “selling” data can include sharing it for any valuable consideration. Certain advertising partnerships where we share usage data to provide interest-based ads may be considered a “sale.”
- Categories Sold: In the past 12 months, Identifiers, Customer Records, Protected Characteristics, and Commercial Information may have been shared in a manner qualifying as a sale to third-party service providers (e.g., roofing and remodeling companies).
How to Exercise Your Rights and Choices
California residents may submit a verifiable request for access, data portability, or deletion.
- Submission Methods: * Email: info@thefreequotes.com
- Website: www.thefreequotes.com
- Phone: 321 577 7984
Verification & Limits: We will verify your identity using a multi-step process. For sensitive data requests, we may require a signed declaration under penalty of perjury. You may only make a “Right to Know” request twice within a 12-month period.
Right to Delete Exceptions: We may deny a deletion request if maintaining the data is necessary to complete a transaction, detect security incidents, comply with legal obligations, or perform internal tasks compatible with the context in which you provided the data.
Authorized Agents: If you use an agent to act on your behalf, they must provide proof of registration with the California Secretary of State and your written, signed authorization.
Response Timing: We strive to address verified requests within forty-five (45) days. If an extension is required (up to 90 days total), we will notify you in writing.
Additional Privacy Rights & Disclosures
Nevada Privacy Rights
Nevada residents have the right to opt-out of the sale of their personal information. To exercise this right, please contact us via email at info@thefreequotes.com.
Mobile Services and Text Messaging
By providing your mobile number to TheFreeQuotes.com, you expressly consent to receive calls and SMS/MMS messages (including those sent via automated systems) regarding our roofing services. This consent applies even if your number is on a Do Not Call registry. Standard messaging and data rates may apply.
International Data Transfers
Your data may be moved to and processed in the United States or other countries. By using our Services, you acknowledge that data protection laws in these regions may differ from your home jurisdiction.
Security and Retention
We employ robust physical and electronic safeguards to protect your data. We retain your personal information only as long as necessary to fulfill service requests, comply with legal mandates, or resolve disputes.
Contact Us
For any inquiries regarding this Privacy Policy or your data, please reach out to:
- Email: info@thefreequotes.com
- Phone: 321 577 7984
- Online: www.thefreequotes.com